Product Care

Doll Care

We're so glad you want to take care of your doll and her things. For doll faces and bodies, simply wash the surface gently with a wet, soapy cloth, then air dry at room temperature. For clothing and accessories, spot clean with cold water and a mild soap, then air dry. Unless the product packaging specifically says machine washable, avoid putting any doll, clothing, or accessory in the washing machine, dryer, or near a direct heat source.

Your Hairbrush Matters

How should I care for my doll's hair? For best results, it's recommended to use a wire brush.

Divide Doll's Hair

Divide doll's hair into small sections and gently brush them one at a time. Make sure to brush out the tangles starting from the bottom of the hair and then moving up.

Mist Doll's Hair

Mist doll's hair lightly with water from a spray bottle if you're having a hard time detangling it.

For Wavy Hair...

If doll has wavy hair, be very gentle when brushing the ends, as this will help preserve the curls.

For Tight Curls...

For tight curls, finger style the doll's hair. Separate a small section of the hair and work your fingers through it, twirling as you go.

For Braided Styles...

For braided styles, tightly braiding the doll's hair while damp will help control frizzy ends.

No Styling Products

Avoid using styling products like gel or mousse, as this may damage the doll's hair.

No Blow Drying

Avoid using a blow dryer, hot rollers, curling iron, or straightening iron.

No Extreme Heat

Always keep doll's hair away from extreme heat.

Plush Care

Spot clean with a damp cloth and mild soap where possible, and air dry. Check the product's care label or packaging for specific washing instructions, since this can vary by toy.

Wooden Toy Care

Wipe down with a lightly damp cloth and mild soap, then dry thoroughly. Avoid soaking wooden toys or leaving them in direct sunlight or damp conditions for long periods, since this can warp or fade the wood.

Vehicle, RC & Electronic Toy Care

Wipe down with a dry or lightly damp cloth, avoiding excess moisture near battery compartments or electronic components. Remove batteries during long periods of storage to prevent corrosion.